Customer Satisfaction Form

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Thank you for filling up the Customer Satisfaction Form. The form should take less than five minutes of your time to complete.

Customer Name: Email:

Please rate your satisfaction level with each of the following statements 1 = very satisfied    2 = somewhat satisfied 3 = neutral 4 = somewhat dissatisfied 5 = very dissatisfied

Sales	1	2	3	4	5
How satisfied were you with the selection of the right product for your application?
How satisfied are you with the costs?
Was the lead time stated acceptable?
Was our sales response timely?
How satisfying was the technical information about your application requirements?
Rate your overall opinion of your purchasing experience with Briter Australia?
Product
Did the product meet your expectation?
Did the quality of the product meet its intended use?
Did we meet your delivery expectation?
Are our products suitably packed to arrive undamaged?
Rate your overall satisfaction with quality and delivery date?
Company
Rate your overall satisfaction with the customer service?

How did you come to know about us?		Yellow Pages Yellow Pages Online Google Referral Other
How can Briter Australasia improve your customer experience?